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policy_last_updated: May 2026
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We deliver Fountain Alpha orders across Bahrain, with Gulf delivery available when configured at checkout.
- Delivery time and fees depend on the selected country or area at checkout.
- Customers receive order updates after the order is confirmed.
- For urgent orders or special delivery requests, contact us on WhatsApp before placing the order.
Returns & Refunds
Returns are accepted only for unopened and unused products within the stated return window.
To request a return or exchange, contact us with your order number and clear photos of the product condition. Our team will review the request before approval.
Condition for Return:
Hair oil and personal-care products must be sealed, unopened, unused, and in original packaging to be eligible for return.
* Used, opened, damaged-after-delivery, or partially consumed products cannot be returned. Shipping fees may be non-refundable unless the issue was caused by our fulfillment process.
Privacy Policy
We collect only the information needed to process orders, arrange delivery, provide customer support, and improve the shopping experience.
- We do not sell customer personal information.
- Payment details are processed securely by payment providers and are not stored by Best Care BH.
- We may use your contact details to update you about your order or respond to your support request.
Terms of Service
By using this website or placing an order, you confirm that the information you provide is accurate and that you agree to our checkout, delivery, payment, and return conditions. Fountain Alpha is a cosmetic hair-care product. Results may vary by individual, usage consistency, and hair/scalp condition. Content on this website is for product guidance only and is not medical advice.