At Best Care, we ensure that all our items are 100% genuine and sourced directly from the manufacturer. Before shipping, we conduct multiple quality checks to eliminate any chances of counterfeit products.

Return & Exchange Guidelines:

  • You can request a return or exchange within 7 working days of delivery if the product is damaged, missing, or incorrect.
  • We provide refunds for both cash and card payments.

How to Initiate a Return?

  1. Contact Us within 7 working days of receiving your order via:
  2. Provide the following details:
    • Your email address
    • Order number
    • An image or video of the product for reference.
  3. Based on our policy, we will arrange for a courier pickup within 2-7 working days.
  4. Once we receive the product in its original, unopened, and unsealed packaging, we will issue a credit note, voucher, or replacement.